Ordering from Motorsportwebshop
Who operates Motorsportwebshop?
You are shopping with Motorsportwebshop, based in the Netherlands. Our company and contact details are listed on our Contact page.
Do you have a showroom?
We do not have a walk-in showroom for browsing or testing products. Please contact us before visiting or arranging collection.
What are the shipping costs?
Shipping costs depend on your order and destination and are shown during checkout. Larger items may require a different delivery service. See our Shipping and VAT Policy.
When will my order arrive?
Refer to the availability and delivery information on the product page. Items dispatched from a supplier can have a different lead time from stock held in our warehouse. Contact us about backorders before placing a time-sensitive order.
Which payment methods can I use?
The options available for your order are shown at checkout. See Payment Methods for more information.
Can I return my order?
Eligible consumer purchases have a 30-day reflection period. After registering the return, you have a further 14 days to send the goods back. Conditions and exceptions are explained in our Warranty, Returns and Complaints policy.
Can business customers return orders?
Business purchases are governed by our B2B terms. The consumer right of withdrawal does not apply to business orders.
How do I report a defect or complaint?
Contact our team with your order number, a description of the issue and relevant photographs.